Saturday, May 14, 2005

Notes from: Enabling Researchers in the 21st Century through Library Portals

Presentation by Dr. Brian Detlor

- Increasing competition from search engines 
  and content providers.
- Solution: A "Robust Library Portal".
- Strong need to integrate library resources 
  in any sort of portal offered by a 
- Private sector has adopted information 
  portals much earlier than libraries.
- Mentions several government portals 
  including, which was 
  developed using participatory design 
  techniques.  Asks why librarians are 
  designing websites when we should really ask 
  the user tell us what they want to see.
- Mentions a portal that uses a task-based 
  approach rather than a subject based 
  approach.  Asks why don't we do this with 
  library web sites.  Asks why the divisions 
  of library web pages bother to mirror the 
  physical divisions of a library.
- Working on a paper about the assessment of 
  ARL websites.
What is a portal?
- "Applications that enable companies to 
  unlock internally and externally stored 
  information..." (Shilakes & Tylman, 1998).
- A launch pad or gateway to various 
  information content and services.
Some possible enterprise portal features:
- Enterprise search.
- Directory browsing.
- Real-time information.
- Automated content classification.
- Personalization.
Purpose of a portal.
- To integrate a fractured array of 
  information in a common interface.
An 'ideal' portal has these three pieces:
- Content space.
 - Access to data and documents.
- Communication space.
 - Users interact with each other.
- Coordination space.
 - ?
Library portals.
- Definition from Dempsy (2003).
What kind of functions can a library portal 
- Search several databases from one place.
- E-reference services.
- Broadcast search tools (?).
- Personalization features.
- Enriched content (biographies, review, 
- Virtual communities.
 - Communicate with other users of a 
   work or class of works.
- Subject gateways and digital libraries are 
  usually focused on the access to content 
  rather then the use of the portals.
- His vision of a library portal adds 
  collaboration (and other features) to the 
Study of ARL library portals:
- 107 member websites evaluated.
- Explanation of evaluation metrics (citations 
  and some description on PowerPoint slides).
- Generally speaking, most libraries have:
 - Login or registration.
 - Online catalogues.
 - Journals as part of catalogue.
 - Separate access to:
  - e-resources.
  - e-journals.
  - e-databases.
- And...
 - About 75% offered virtual reference, 
   but it was often ambiguously 
 - About 75% offered reserve/request 
   feature for checked-out books.
 - About 50% had an A-Z site index.
 - About 46% had improved error 
 - About 5% automatically presented ILL 
   option if book is not available.
 - About 30% did not have search box on 
   the home page.
- Columbia and the University of Austin 
  actually have a search box to search Google 
  Scholar (surprised they would do this).
Only two universities offered federated 
- University of Pittsburgh
- University of Oklahoma
Library portals that they especially liked:
- University of California San Diego
- University of Iowa
- University of Oklahoma
- Comment from audience:  Some of these 
  services such as federated searching may not 
  work well enough at this point to recommend  
  them to libraries.
Other problems.
- Naming problems (i.e. RACER instead of 
  interlibrary loan).
- Library lingo prevails.  Isn't an online 
  catalogue a database too?
- Why not hide the tools?
- Lack of innovative designs and 
  personalization options.
So how should academic library portals evolve?
- Competitors (i.e. Google Scholar) should be 
  catalysts for our own improvement.
6 potential areas of improvement.
- Information access.
 - "Think about what students, 
   teachers, and researchers actually 
   do with library resources and build 
   the library around those tasks".
 - "Facilitate access from mobile 
 - Store all information in one place.  
   User's don't care if outside links 
   are included in the catalogue.
- Information seeking.
 - Automated indexing, especially now 
   that so many resources are offered 
 - Query term expansion.
 - Federated searching.
 - Information visualization.
 - Intelligent agents.
 - Consider opening up catalogues to 
   search engine bots.
- Personalization.
 - Content.
 - Look and feel.
 - Links to resources of a specified 
- Interface design.
 - Attractive.
 - Avoid jargon.
 - Hide complex tools.
 - Printer-friendly pages.
 - etc.
- Information use.
 - Provide means for users to work with 
   the information they find (i.e.  
   bibliographic management tools).
 - Provide common software tools for 
   library patrons to manipulate the 
   information found.
 - Online ILL.
- Communication.
 - Virtual reference.
 - Information pushed to users of 
   certain profiles.
 - Allow patrons to talk to other 
 - Allow patrons to provide 
   feedback/reviews on library 
 - Allow library patrons to annotate 
Assuming these changes are put in to place, 
what will the impact of these portals be on 
academic libraries?
- Librarians will have to think more about how 
  and why patrons use information.  Consider 
  letting users design the web site 
  themselves.  Librarian-designed sites are 
  currently 'birds of a feather'.
- Must be some cooperation between libraries.
 - Why should libraries compete with 
   each other when Google is the major 
- Must be some standardization in the 
  underlying structure so portals can be 
- Open source allows you to modify the 
  software to do what you want it to do and 
  look how you want it to look.
 - Cheaper.
 - Better code.
 - Better support.
 - There have been great successes with 
   open source university portals.
- How do you get people to adopt the library 
  portal as a first stop?
 - Tam's adoption model (see PowerPoint 
 - Tam2: Social and cognitive factors 
   that favour adoption (see PowerPoint 
Closing thoughts.
- Historically there has been so much focus on 
  collections and access to collections.  We 
  should do more in terms of services, and 
  design those services based on the tasks 
  that our patrons perform.
--Notes by Charles Dunham


At 10/12/2005 03:19:00 AM, Blogger cc Infopage said...


I am searching for fresh information
for my cc Infopage, 30,000 daily updated Information Pages about all kind of subjects.

It might interest you to know that your blog has been visited and has been read. I hope you enjoy your "Blogging".

I wish you all the luck I can, keep the good work going!

Kind regards,
Today's News From & About Google

At 10/24/2005 03:13:00 AM, Blogger JT said...

Great Blog! A real pleasure to read! Do you know that Traffic Portals will really boost your conversion rates and generate exclusively yours leads? We offer VOIP webinars - Marketing Courses Using Web Conferences about Traffic Portals I also have a website that talks about various high profile topics such as Retirement and includes an eBusiness Directory. I also would like to tell all of you reading this terrific blog about Retirement that should you be in need of a terrific host for a serious eCommerce Website that is Awesome Hosting value! They have the best online support team for all of your technical questions and a 3 minute emergency pager too. Looking to start your own affiliate program? They have an excellent script for you! They give you $70,000 dollars worth of software to build just about any type of e-commerce website you need! Go check it out if you get a chance. You can make more money than you spend and Create Free Will for Yourself! Again, Great Blog! Thanks. The info on Retirement Sooner was very informative!

At 11/06/2005 01:04:00 PM, Blogger TechDown said...

Hello. Do you know the you can Calgary Search Engine Optimization
online. The internet is the perfect place to find Calgary Search Engine Optimization
. Great blog, keep up the good work.

At 11/07/2005 08:01:00 PM, Blogger Freddies Blog said...

Last month I made $12,124 with Google Adsense...Click
here for free information on how you can do the same!

At 11/14/2005 08:27:00 AM, Blogger officialloversguide said...

I enjoyed reading your blog. There is a lot of useful information about ecommerce web site hosting in it. We offer Turnkey Websites and Reliable Hosting. We also provide a blogging service that will help your site get indexed fast and keep the search engines visiting your site. Click here for more information about ecommerce web site hosting.
Thank you
TWP Admin

At 11/17/2005 04:54:00 AM, Blogger Goodman441 said...

I would like to say this is a great blog about sports gambling affiliate. I think alot of you might be interested in my site too. Click the Link below to visit my site.
Click Here


At 11/22/2005 02:29:00 PM, Blogger Emerald Web Hosting said...


Just thought I would check out your blog.
I am new to blogging. I hope you don't mind me posting to your blog. If you are interested in checking out my blog and making a post that would be great.

I have a hosting video web site/blog. It pretty much covers ##WEB HOSTING## related stuff.


At 12/17/2005 09:40:00 PM, Blogger My VoIp Solutions said...

Hi Thanks for your interesting blog. I also have a blog/site, covering flyfone voip related stuff. Feel free to visit my flyfone voip site.

At 12/20/2005 11:32:00 PM, Blogger Tony said...

I've really enjoyed reading your blog. Very interesting.

My review content for web site site has lots of info pertaining to review content for web site.

Come visit sometime :)

At 12/27/2005 03:12:00 PM, Blogger Tony said...

I've really enjoyed reading your blog. Very interesting.

My web site content site has lots of info pertaining to web site content.

Come visit sometime :)

At 12/30/2005 03:11:00 AM, Blogger Tony said...

I've really enjoyed reading your blog. Very interesting.

My review content for web site site has lots of info pertaining to review content for web site.

Come visit sometime :)

At 1/19/2006 08:14:00 PM, Blogger James Baker said...

Hey Fellow, you have a great blog here! I have a web
site & blog about web site or hosting.
Yours is top-notch!
If you have a moment, please visit my site
web site or hosting
I wish you all the best!

At 1/19/2006 09:41:00 PM, Blogger Joe Berenguer said...

Hi Fellow! I was just searching blogs,and I found your site! I like it!
If you have a moment, please visit my site:
web space hosting uk
It covers web space hosting uk related contents.
All the best!

At 12/04/2008 06:18:00 AM, Blogger Anesha said...

Hi Nice Blog. Data data conversion services indiacan range from a simple one for one import to a complex procedure where non-relational data needs to be imported, validated, cleansed and split up into multiple tables in a new relational database structure.


Post a Comment

<< Home